Course Refund & Cancellation Policy

The following policies apply to all online and classroom courses:

1. If you have logged on to your course, there is no refund. 
2. If you cancel within 72 hours of purchase you are eligible for a 75% refund. 
3. After 72 hours of purchase, you are eligible for a 40% refund.
4. After 30 days of purchase, there is no refund.
5. All materials provided (books, videos, etc.) must be returned to Green Training USA in order to receive a refund (if applicable).
6. If you have technical issues, you must notify us in writing at training@GreenTrainingUSA.com within 24 hours of purchase.

All refund requests must be submitted in writing to training@GreenTrainingUSA.com within the times specified above.

For BPI Courses:

Policies and Requirements for BPI Course Extensions, Field Training, Exams & Equipment

For RESNET HERS Rater Course:

Policies and  Requirements  for  HERS Rater Course Extensions, Classroom & Field Training, Exam & Equipment.pdf